I design user-centered and future friendly digital experiences. I find ways to combine business acumen, creativity, and technology to rethink the existing experiences, and to create entirely new effective means for people and businesses to interact.
With over 10 years of experience I help organisations, teams, and individuals define and execute a shared vision for digital customer experience. I help build and develop design functions and processes, setup and develop co-creation practices, and define and build meaningful design systems that secure ease of use and consistency across digital ecosystems with delightful design details.
Volvo needed a renewal for their customer magazine concept and I helped them take the communication online.
Benefits of the online concept included
Kemppi is a leading manufacturer of electric welding machines and welding management solutions operating in the global market.
I helped Kemppi in the creation of a digital ecosystem by defining principles for user experience model and interaction model and by concepting the Kemppi.com renewal.
Benefits of the renewal included
I helped Tele Finland create a customer focused, engaging and authentic account management service.
Benefits of the Oma liittymä concept included
I helped Sonera create a segmented, organized and engaging online portal for small, medium and large businesses.
Benefits of the concept included
I helped Sonera create the first responsive section of their online portal and eshop.
The work included designing the responsive framework for the existing UI components, new concepts for hero modules and new concepts and prototypes for navigation components.